🤖CFG NINJA Support
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What Our Support Bot Can Help With
Mobile App Support
Get help with the iOS or Android app, report bugs, or request features
Security Questions
Ask about smart contract security, vulnerabilities, and audit processes
Audit Status
Track your audit request and get updates on progress
General Inquiries
Questions about services, pricing, timelines, and blockchain support
Support Bot Features
Instant Responses
Get immediate answers powered by AI trained on blockchain security
Automatic Ticket Creation
Report bugs or issues - bot creates tickets and notifies our team
Feature Requests
Suggest new features - your ideas help shape the platform
Direct Team Access
Escalated issues go directly to @Bladepool for personal attention
Alternative Contact Methods
Common Issues
Mobile app crashed or won't open
Message our support bot with your device details (iPhone/Android model, OS version, app version). We'll create a bug ticket and investigate immediately. Try restarting your device and reinstalling the app as a temporary fix.
Contract scan not working or showing errors
Ensure you're entering a valid contract address and selecting the correct blockchain. Some contracts may not be verified on block explorers, which limits analysis. Contact support bot for help with specific contracts.
How do I download the mobile app?
iOS: Currently in TestFlight (v3.30.1), App Store coming soon
Android: Available on Google Play - search "CFG NINJA"
I have a feature idea for the app
We love feature requests! Message our Telegram bot or contact @Bladepool directly. We actively implement user suggestions and will consider your idea for future updates.